Late: after 15 minutes with no word, it's a no-show and booked services are charged in full. Under 15 minutes late, parts of the service may be shortened at the same price. Text me as soon as you know you're running late.
No-shows are charged in full and future bookings need a card on file.
Changes need 48 hours' notice. Under 48 hours: $30 on your next visit. 24 hours or less: $50.